Delivery Information

We can’t wait for you to try our products! Please bear in mind however, that delivery estimates are calculated from the time of despatch (rather than from the moment you place your order). As each product is picked and packed by hand, these estimates can vary, particularly during busy times of the year. So if your order isn’t despatched straight away, don’t panic! We’re on it.

Despatch Times

We aim to despatch all single item orders within 1 working day subject to stock levels, but normally the same working day as long as the order is received by 1pm (Monday to Friday). Larger orders take their place in the queue and usually take 2 to 3 working days to process. Very large orders can take longer.

For example:

Single Item Orders placed between 1pm Thursday and 1pm Friday will normally be delivered on the following Monday.

Single Item Orders placed between 1pm Friday and 1pm Monday will normally be delivered on Tuesday.

Delivery – United Kingdom

We have two delivery options for customers in the UK:

Standard Courier Delivery              1-2 working days              Up to 2 kg  £4.00

Priority Service Guaranteed Next Day – Signature Required – orders placed before 1pm Mon-Thurs

Standard Delivery (£4.00) – If you select this option, parcels weighing less than 2kg will be sent by courier with a signature required unless you provide a comment of where to leave safe. It is generally next day but there is no guarantee on this.  You can rearrange delivery should you miss your delivery or if you know you will not be able to personally sign, please put a comment of where the parcel can be left safely.

 

Next Day Delivery (£7.00)* will be sent via courier next day guaranteed and will require a signature. It will be delivered between 8am and 8pm and you can rearrange delivery should you miss your delivery.

Parcels will require a signature and will be delivered between 8am and 8pm the next working day.

Available on orders placed before 1pm, Monday – Thursday.

 

*N.B. We regret that next day delivery may not be available for all areas of the UK.

The postcodes excluded from our next day delivery service are:

AB31-35; AB41-54; AB36-38; AB55-56; BT1-17; BT29; FK17-21; G83; GY1-10; HS1-9; JE1-5; IM1-9 (Isle of Man); IM86; IM87; IM99; IV1-39; IV52-54; IV1-63; KA27-28; KW1-17 (Orkney Isles); PA20-78; PH15-99; PA20; PA41-49; PA60-78; PH42-44; PO30-41 (Isle of Wight); TR21-25 (Scilly Isles); ZE1-3 (Shetland Isles);

For Europe & International

Available countries only due to import restrictions: Ireland      Up to 2 kg  £9.00

Due to current upheaval in local legislation on the islands we are unable to ship to Malta, Cyprus, Gibraltar or the Canaries.

Share